Keeping your account secure
Use passwordless sign-in like Google or magic links, pick strong unique passwords, review your active sessions, and know what to do if something looks wrong.
Sign-in protections
EasyMindCare limits repeated failed sign-in attempts and can block abusive traffic automatically. If you are locked out, wait a few minutes before retrying.
Where available, enable Google sign-in or magic-link sign-in to avoid managing another password.
Sessions and sign-out
You can review active sessions from your account. Signing out revokes the current session immediately.
If you suspect unauthorized access, sign out everywhere and contact support right away.
Passwords versus passwordless
Passwordless sign-in (Google or magic link) reduces the risk of weak or reused passwords and removes a common phishing target.
If you use a password, choose a long, unique one and never reuse it across services.
Learn more
Related guides
Data security and HIPAA
How EasyMindCare protects client data with AES-256 encryption in transit and at rest, a signed BAA, audited servers, and audit logs on sensitive records.
Troubleshooting sign-in problems
What to try when you cannot sign in, from password resets to stale cookies, and how to include a reference code so support can find your report fast.