Help Center

Step-by-step guides for setting up and running your practice, plus a look at what's coming next.

How-to guides

Step-by-step walkthroughs for setting up and running your practice.

Getting started

Getting started with EasyMindCare

Set up your practice profile, invite your first client, and complete your first session in under five minutes.

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Migrating from another EHR system

Bring your existing clients, notes, and practice data into EasyMindCare from another EHR.

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Clients & scheduling

Inviting clients to the client portal

Send secure portal invitations so clients can manage their own intake and appointments.

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Scheduling and rescheduling sessions

Book appointments, set recurring sessions, and handle cancellations safely.

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Clinical notes

Writing and signing clinical notes

Draft notes, use templates, and lock a note once it is finalized.

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Billing

Plans, pricing, and activating billing

Understand the available plans, how to subscribe, how invoicing works, and our money-back guarantee.

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Account & security

Keeping your account secure

Strong sign-in, session management, and what to do if something looks wrong.

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Data security and HIPAA

How EasyMindCare protects client data with encryption, a BAA, and audited infrastructure.

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Exporting your data

You own your records. Export clients, notes, and practice data in standard formats at any time.

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Troubleshooting

Troubleshooting sign-in problems

What to try when you cannot sign in, and how to include a reference code when contacting support.

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Reporting a problem or giving feedback

Use the in-app Report a problem button to send a diagnostic report to our team.

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Can't find what you're looking for?

Product Roadmap

See what we're building next to make your practice even better

completed

Q1 2025

Core EHR Platform

Client management, notes, scheduling, and basic reporting

completed

Q2 2025

Mobile Optimization

Full mobile responsiveness and touch-friendly interface

completed

Q3 2025

Advanced Security

Enhanced encryption, audit logs, and compliance features

in progress

Q1 2026

Telehealth Integration

Built-in video calling and session recording capabilities

Have a Feature Request?

We're always looking for ways to improve EasyMindCare based on real therapist feedback.