Setting your time zone
Choose your practice time zone so appointment times on your dashboard and the client portal show the correct local time.
EasyMindCare stores every appointment at an exact moment in time and then displays it in your practice time zone. Setting the right zone keeps your dashboard and the client portal in sync with the hours you actually work.
If your time zone is not set, times fall back to UTC, which can make sessions appear several hours off. Setting it once fixes the display across your account.
How to change your time zone
Open Settings, then go to Practice Information. The Time Zone field is pre-filled with the zone your device detected, so most therapists can simply save it as-is.
If the detected zone is not right, choose your region from the list. Pick a city or region zone such as America/New_York rather than a fixed offset, so daylight saving time adjusts automatically throughout the year.
Save your practice information. The new zone takes effect immediately across your dashboard and the client portal.
What the time zone affects
Your time zone controls how appointment times appear on your Overview and in the client portal, and which day and week each session is grouped under on your dashboard.
Clients see appointment times in your practice time zone, so choose the zone where you and your clients operate.
If times still look wrong
After saving, refresh the page if a previously loaded view still shows the old time. Your appointments themselves are not changed—only how they are displayed.
If the offset persists, confirm the selected zone matches your region and accounts for daylight saving, then contact support with the time you expected to see.