EasyMindCare

Telehealth & Virtual Services

G2012 HCPCS

Brief communication technology-based service (virtual check-in)

System

HCPCS code

Timing

Per session (not a timed unit)

Add-on

No — billable on its own

HCPCS G2012 reports a brief communication technology-based service (virtual check-in) of roughly 5–10 minutes that is not related to an E/M service in the prior week.

When to use G2012

Use G2012 for a short audio or video check-in that does not lead to a full visit. It is distinct from the recorded-image review G2010 and from a standard E/M or telehealth visit.

How to bill it

Report per check-in, following Medicare criteria including the relationship to recent and subsequent services.

Common pitfalls

  • Billing G2012 for a check-in that turns into a full E/M visit.
  • Using it when the service is related to an E/M delivered in the past week.

Frequently asked questions

How does G2012 differ from G2010?

G2012 is a brief live virtual check-in (5–10 minutes); G2010 is a review of a patient-submitted recorded video or image.

Can G2012 be used for a full visit?

No. If the interaction becomes a full E/M or telehealth visit, the appropriate visit code should be used instead.

Related Telehealth & Virtual Services codes

G2010 HCPCS

Brief remote evaluation of recorded video or images

View code

Pair this code with a billing tool

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